Trade Delivery Information

May Bank Holiday 2019 Deliveries

Orders placed up to 2pm on Thursday 2nd May with Next Working Day Shipping will arrive with you Friday 3rd May.  

Orders placed up to 2pm on Friday 3rd May with Next Working Day Shipping will arrive with you on Tuesday 7th May.

We can't guarantee the delivery dates of any orders sent by Royal Mail but as Royal Mail are delivering on Saturday 4th May, orders sent by 1st Class post on Friday 3rd have a good chance of arriving with you on Saturday 4th.

Our customer service team will be available:

Fri 3rd May - Open as normal (8.30pm - 4.30pm)
Sat 4th & Sun 5th May - Closed
Mon 6th May - Closed (Bank Holiday)
Tue 7th May - Open as normal (8.30pm - 4.30pm)

If you need to get in touch while we're closed you can send us a message on the live chat or via Facebook and we'll get back to you as soon as we can.

Mainland UK Delivery

All orders must be placed before 2 pm Monday to Friday for next working day delivery otherwise please allow an extra working day to receive your order. 

Orders under £25 (ex VAT)

Next Working Day delivery - £6.25 + VAT

Next Working Day AM (pre - 12noon) - £9.75 + VAT
(not available to Scotland)

Saturday DPD Delivery - £18.95 + VAT

Royal Mail 1st Class (1-2 Days) - £3.25 + VAT  

Royal Mail 2nd Class (3-5 Days) - £2.80 + VAT

Orders over £25 and under £90 (ex VAT) 

Next working day delivery (with DPD) - £3.75 + VAT

Next Working Day AM (pre-12noon) - £7.25 + VAT

Saturday DPD Delivery - £16.00 + VAT

Royal Mail 1st Class (1-2 Days) - £6.75 + VAT  

Royal Mail 2nd Class (3-5 Days) - £5.25 + VAT

 

Orders over £90 (ex-VAT) 

FREE next working day delivery

Next Working Day AM (pre-12noon) - £3.50 + VAT

Saturday DPD Delivery -£10.00 + VAT

   **Saturday DPD Delivery only £3.50 + VAT on orders over £150**

We have separate shipping options for Scottish Highlands and Islands - please select 'Scottish Highlands and Islands' in the basket page.

While Royal Mail remains as a shipping option on orders over £90 all orders over £90 will be sent by courier for insurance purposes.

The order value is calculated as the total value of products in your basket, excluding VAT and delivery charges.

Orders placed after 2 pm on Friday will be despatched on the following Monday (excluding Bank Holidays).

Working days are Monday to Friday and do not include Bank Holidays or weekends.  Orders are not despatched on Bank Holidays and will be processed and despatched on the next available working day.  DPD next working day delivery can be anytime between 8 am and 7 pm.

Delivery To Northern Ireland

DHL Express Delivery (1-2 days) - £9.99  (up to £90+VAT orders)

                                                   £5.99 (over £90+VAT orders)

                                                    Free (over £250+VAT orders) 

Royal Mail 1st Class Post  -           £3.25 (Orders up to £25)

                                                   £6.75 (Orders between £25 and £90)

Royal Mail 2nd Class Post -           £2.80 (Orders up to £25)

                                                  £5.25 (Orders between £25 and £90)                                                                     

Whilst Royal Mail will still be available to select; all orders over £90 will be sent via DHL courier for insurance purposes.

 

Delivery To Isle Of Wight

Courier Express Delivery (1-2 days) - £11.95  (orders up to £50)

                                                       £8.95 (orders £50-£90)

                                                         £5.95 (orders £90-£250)

                                                        FREE on orders over £250

                                                           

Drop Shipping

We can ship items directly to your customer.  The parcel will not include any paperwork from us.  You can select drop ship whilst in the basket page to see the delivery options available.  Enter your customer's name and address in the delivery address field during checkout.

All Drop Shipping courier options have insurance against a courier deeming the parcel to be lost.  If this occurs you will receive a credit note to the value of the products (including VAT) - this is what we are insured for and what we can claim back from the couriers.  We cannot reimburse the shipping costs paid.

If a drop ship order is returned to us for any reason we will refund only the product cost to you and less any costs incurred by us in the return of the order.

Collect In Store

Any order placed before 2 pm Monday to Friday can be collected the same day from our warehouse in Leeds.  There is no minimum order value for this service.
The earliest collection time is 11 am and the latest collection time is 4.30pm.  Please allow at least 3 hours from placing your order to collection. You can give us a call or get on the live chat to check if your order is ready for collection.

Collection Address - 69 Upper Accommodation Road, Leeds, LS9 8LS
Please go to the Paul White Ltd customer entrance to collect.

Overseas Delivery (inc Ireland)

Please select your country from the drop down in the basket page.  If your country is not listed in the basket page please get in touch via email or the live chat and we will arrange a shipping quote.

If you would like to arrange your own courier to collect the goods from us please send us an email confirming the collection date once you have completed and paid for your order.