Tiger Feet Direct Trade Delivery

Get Delivery Updates For Your Area

For up-to-date information on DPD areas affected by weather or other incidents please visit - DPD Service Disruption Page

To sign up for updates on Royal Mail service disruptions in your local area please visit - Royal Mail Updates Page

When will we ship your order:

Order Placed:	Will Be Shipped On:
Saturday and Sunday	Monday
Monday Before 1pm	Monday
Tuesday Before 1pm	Tuesday
Wednesday Before 1pm	Wednesday
Thursday Before 1pm	Thursday
Friday Before 1pm	Friday

If your order date or delivery date is a Bank Holiday please add an extra working day to the shipping date

 Once you receive an email to say your order has been sent for picking and packing we cannot amend, cancel or add anything to your order.

 

 Bank Holiday Opening & Shipping

Last order date for UK Mainland delivery before Bank Holiday Monday 28th August:

 By 1pm on Thursday 24th August with Standard Next Working Day DPD

Or by 1pm on Friday 25th August with Saturday DPD Delivery selected

Order Placed:	Shipped On:	DPD Delivery On:
By 1pm Thur 24th Aug	Thur 24th Aug	Fri 25th Aug
By 1pm Fri 25th Aug (with Sat DPD selected)	Fri 25th Aug	Sat 26th Aug
By 1pm Fri 25th Aug (with Next Day DPD selected)	Fri 25th Aug	Tue 29th Aug
After 1pm Fri 25th Aug and before 1pm Tue 12th Aug	Tue 12th Aug	Wed 12th Aug

 Customer Services Over The Bank Holiday

Our wonderful customer service team will be on the phones, live chat, and email at these times:

Friday 25th August - 8am to 4.30pm
Saturday 26th August - Closed
Sunday 27th August - Closed
Monday 28th August - Closed
Tuesday 29th August - 8am to 4.30pm

UK MAINLAND SHIPPING COSTS:
(excluding Scottish Highlands & Islands)
Orders under £25 (ex VAT)

DPD Next Working Day Delivery	£6.25 + VAT
DPD Next Working Day AM (Delivery before 12noon)**	£9.75 + VAT
DPD Saturday Delivery	£7.95 + VAT
Royal Mail 1st Class	£3.75 + VAT
Royal Mail 2nd Class	£3.00 + VAT

 

Orders over £25 and under £90 (ex VAT) 

DPD Next Working Day Delivery	£3.75 + VAT
DPD Next Working Day AM (Delivery before 12noon)**	£7.25 + VAT
DPD Saturday Delivery	£4.95 + VAT

 

Orders over £90 (ex VAT)

DPD Next Working Day Delivery	FREE
DPD Next Working Day AM (Delivery before 12noon)	£3.50 + VAT
DPD Saturday Delivery	FREE

 

There are some postcodes in Scotland where DPD can only offer a 2 Day Service, please get in touch to check if your delivery might be affected.

**If you need an AM service to Scotland please place your order before 10am to allow your parcel to be collected on an early trailer and get to the Edinburgh depot in time.         

 We have separate shipping options for the Scottish Highlands and Islands due to the higher costs couriers charge to deliver to certain postcodes.

The order value for shipping purposes is the total value of products in your basket, excluding VAT and delivery charges.

DPD delivery can be anytime between 8 am and 7 pm.

Delivery To Northern Ireland

Courier (2-3 Days)	Orders up to £25 (ex-VAT)	£18.00 + VAT
	Orders £25 - £90 (ex-VAT)	£15.00 + VAT
	Orders over £90-£250 (ex-VAT)	£8.50 + VAT
	Orders over £250 (ex-VAT)	FREE
Royal Mail 1st Class*	Orders up to £25 (ex-VAT)	£3.75 + VAT
Royal Mail 2nd Class*	Orders up to £25 (ex-VAT)	£3.00 + VAT

Delivery To Scottish Highland/Islands

Courier (2-3 Days)	Orders up to £25 (ex-VAT)	£18.00 + VAT
	Orders £25 - £90 (ex-VAT)	£15.00 + VAT
	Orders over £90-£180 (ex-VAT)	£6.50 + VAT
	Orders over £180 (ex-VAT)	FREE
Royal Mail 1st Class*	Orders up to £25 (ex-VAT)	£3.75 + VAT
Royal Mail 2nd Class*	Orders up to £25 (ex-VAT)	£3.00 + VAT

*We reserve the right to alter the method of shipping if due to the weight/size of the parcel this is deemed necessary.  Please see our terms and conditions for full details.

Delivery To Isle Of Wight

Courier Delivery	Orders up to £50 (ex-VAT)	£11.95 + VAT
	Orders £50-£90 (ex-VAT)	£8.95 + VAT
	Orders £90-£250 (ex-VAT)	£5.95 + VAT
	Orders over £250 (ex-VAT)	FREE

             

Delivery To the Republic Of Ireland

DPD Delivery (2-3 days)	Orders up to £25 (ex-VAT)	£21.50 + VAT
	Orders £90-150 (ex-VAT)	£14.95 + VAT
	Orders £150-£250 (ex-VAT)	£10.95 + VAT
	Orders over £250 (ex-VAT)	FREE

 Exports To EU Countries

Exports to EU Countries are DAP (delivered at place) and may be subject to import duty, VAT, and customs clearance costs.  These are not included in our shipping costs and are your responsibility to pay in the destination country.

If you have an EORI number please include this in the Special Instructions on your order.

There will be a minimum order value of £130 (GBP) for EU deliveries except for delivery to these countries where there is no minimum order value:

• France
• Germany
• Netherlands
• Spain
• Ireland
• Italy
• Austria

Exports To Non-EU Countries

Exports to non-EU countries may be subject to import duty, VAT and customs clearance costs.  These are not included in our shipping costs and are your responsibility to pay in the destination country.

There is no minimum order value on exports to non-EU countries.

Drop Shipping

We can ship items directly to your customer, the shipping costs are the same as our normal trade shipping prices.  The parcel will not include any paperwork from us or any of our printed tape on the box.  

Please enter your customer's name and address in the delivery address section during checkout and in the special instructions field type DROP SHIP.  

If a drop ship order is returned to us for any reason we will refund only the product cost to you and less any costs incurred by us in the return of the parcel.

 

Collect From Warehouse

You can collect your order from our warehouse in Leeds, West Yorkshire. 
When you receive a shipping confirmation email from us that means it is ready to collect.  If an order is placed before 10am Monday to Friday (not including Bank Holidays) it should be ready for collection later that day.  Orders placed after 10am will be ready to collect on the next working day.
Our collection counter is located in the till area of Paul White Ltd Leeds Branch and is open Monday to Friday 8.30am to 4.30pm.
Collection Address - 69 Upper Accommodation Road, Leeds, LS9 8LS