Trade Delivery Information

Christmas 2019 Opening & Delivery Times

Last day to order for DPD delivery before Christmas - Mon 23rd Dec before 2pm

Customer Service Opening Times:
Mon 23rd Dec - 9am - 4.30pm (order before 2pm for delivery 24th Dec)
Tue 24th Dec - 9am - 12noon (order before 10am for delivery 27th Dec)
Wed 25th to Fri 27th Dec - Closed
Mon 30th Dec - 9am - 4.30pm (order before 2pm for delivery 31st Dec)
Tue 31st Dec - 9am - 4pm (order before 2pm for delivery 2nd Jan)
Wed 1st Jan - Closed - Happy New Year!
Thu 2nd Jan - 9am - 4.30pm (order before 2pm for delivery 3rd Jan)

Royal Mail delivery options will still be available over the festive period but we cannot guarantee delivery dates.

Mainland UK Delivery

Orders placed on our website before 2pm Monday to Friday (excluding Bank Holidays) will be shipped the same day otherwise please allow an extra working day to receive your order. 

Orders under £25 (ex VAT)

Next Working Day delivery - £6.25 + VAT

Next Working Day AM (pre - 12noon) - £9.75 + VAT
(not available to Scotland)

Saturday DPD Delivery - £7.50 + VAT

Royal Mail 1st Class (1-2 Days) - £3.25 + VAT  

Royal Mail 2nd Class (3-5 Days) - £2.80 + VAT

Orders over £25 and under £90 (ex VAT) 

Next working day delivery (with DPD) - £3.75 + VAT

Next Working Day AM (pre-12noon) - £7.25 + VAT

Saturday DPD Delivery - £4.50 + VAT

 

Orders over £90 (ex-VAT) 

Next working day delivery (with DPD) - FREE

Next Working Day AM (pre-12noon) - £3.50 + VAT

Saturday DPD Delivery -£1.50 + VAT  (Free on orders £150+)

         We have separate shipping options for Scottish Highlands and Islands - please select 'Scottish Highlands and Islands' in the basket page.

The order value is calculated as the total value of products in your basket, excluding VAT and delivery charges.

Orders placed after 2 pm on Friday will be despatched on the following Monday (excluding Bank Holidays).

Working days are Monday to Friday and do not include Bank Holidays or weekends.  Orders are not despatched on Bank Holidays and will be processed and despatched on the next available working day.  DPD next working day delivery can be anytime between 8 am and 7 pm.

Delivery To Northern Ireland

DHL Express Delivery (1-2 days) - £9.99  (up to £90+VAT orders)

                                                   £5.99 (over £90+VAT orders)

                                                    Free (over £250+VAT orders) 

Royal Mail 1st Class Post  -           £3.25 (Orders up to £25)

                                                   £6.75 (Orders between £25 and £90)

Royal Mail 2nd Class Post -           £2.80 (Orders up to £25)

                                                  £5.25 (Orders between £25 and £90)                                                                     

Whilst Royal Mail will still be available to select; all orders over £90 will be sent via DHL courier for insurance purposes.

 

Delivery To Isle Of Wight

Courier Express Delivery (1-2 days) - £11.95  (orders up to £50)

                                                       £8.95 (orders £50-£90)

                                                         £5.95 (orders £90-£250)

                                                        FREE on orders over £250

                                                           

Drop Shipping

We can ship items directly to your customer.  The parcel will not include any paperwork from us.  You can select drop ship whilst in the basket page to see the delivery options available.  Enter your customer's name and address in the delivery address field during checkout.

All Drop Shipping courier options have insurance against a courier deeming the parcel to be lost.  If this occurs you will receive a credit note to the value of the products (including VAT) - this is what we are insured for and what we can claim back from the couriers.  We cannot reimburse the shipping costs paid.

If a drop ship order is returned to us for any reason we will refund only the product cost to you and less any costs incurred by us in the return of the order.

Collect In Store

Any order placed before 2 pm Monday to Friday can be collected the same day from our warehouse in Leeds.  There is no minimum order value for this service.
The earliest collection time is 11 am and the latest collection time is 4.30pm.  Please allow at least 3 hours from placing your order to collection. You can give us a call or get on the live chat to check if your order is ready for collection.

Collection Address - 69 Upper Accommodation Road, Leeds, LS9 8LS
Please go to the Paul White Ltd customer entrance to collect.

Overseas Delivery (inc Ireland)

Please select your country from the drop down in the basket page.  If your country is not listed in the basket page please get in touch via email or the live chat and we will arrange a shipping quote.

If you would like to arrange your own courier to collect the goods from us please send us an email confirming the collection date once you have completed and paid for your order.