Tiger Feet Direct Trade Delivery

When do we aim to ship your order:

Order Placed:	Will Be Shipped On:
Saturday and Sunday	Monday
Monday Before 1pm	Monday
Tuesday Before 1pm	Tuesday
Wednesday Before 1pm	Wednesday
Thursday Before 1pm	Thursday
Friday Before 1pm	Friday

**If your order date or delivery date is a Bank Holiday please add an extra working day onto the shipping date**

These are the schedules we aim for (and usually achieve), they are not guaranteed.

Once you receive an email to say your order has been sent for picking and packing we cannot amend, cancel or add to your order.

UK MAINLAND SHIPPING COSTS:
(excluding Scottish Highlands & Islands)
Orders under £25 (ex VAT)

DPD Next Working Day Delivery	£6.25 + VAT
DPD Next Working Day AM (Delivery before 12noon)	£9.75 + VAT
DPD Saturday Delivery	£7.95 + VAT
Royal Mail 1st Class	£3.75 + VAT
Royal Mail 2nd Class	£3.00 + VAT

Orders over £25 and under £90 (ex VAT)

DPD Next Working Day Delivery	£3.75 + VAT
DPD Next Working Day AM (Delivery before 12noon)	£7.25 + VAT
DPD Saturday Delivery	£4.95 + VAT

Orders over £90 (ex VAT)

DPD Next Working Day Delivery	FREE
DPD Next Working Day AM (Delivery before 12noon)	£3.50 + VAT
DPD Saturday Delivery	FREE

There are some postcodes in Scotland where DPD can only offer a 2 Day Service, please get in touch to check if your delivery might be affected.

We have separate shipping options for Scottish Highlands and Islands - please select 'Highlands & Islands in the basket page'.

The order value is calculated as the total value of products in your basket, excluding VAT and delivery charges.

DPD delivery can be anytime between 8 am and 7 pm.

Delivery To Northern Ireland & Scottish Highland/Islands

Courier (2-3 Days)	Orders up to £25 (ex-VAT)	£18.00 + VAT
	Orders £25 - £90 (ex-VAT)	£15.00 + VAT
	Orders over £90-£250 (ex-VAT)	£8.50 + VAT
	Orders over £250 (ex-VAT)	FREE
Royal Mail 1st Class*	Orders up to £25 (ex-VAT)	£3.75 + VAT
Royal Mail 2nd Class*	Orders up to £25 (ex-VAT)	£3.00 + VAT

*We reserve the right to alter the method of shipping if due to the weight/size of the parcel this is deemed necessary. Please see our terms and conditions for full details.

Delivery To Isle Of Wight

Courier Delivery	Orders up to £50 (ex-VAT)	£11.95 + VAT
	Orders £50-£90 (ex-VAT)	£8.95 + VAT
	Orders £90-£250 (ex-VAT)	£5.95 + VAT
	Orders over £250 (ex-VAT)	FREE

Exports To EU Countries

Exports to EU Countries are DAP (delivered at place) and may be subject to import duty, VAT and customs clearance costs. These are not included in our shipping costs and are your responsibility to pay in the destination country.

If you have an EORI number please include this in the Special Instructions on your order.

There will be a minimum order value of £130 (GBP) for EU deliveries except for delivery to these countries where there is no minimum order value:

France
Germany
Netherlands
Spain
Ireland
Italy
Austria

Delivery To Republic Of Ireland

DPD Delivery (2-3 days)	Orders up to £25 (ex-VAT)	£21.50 + VAT
	Orders £90-150 (ex-VAT)	£14.95 + VAT
	Orders £150-£250 (ex-VAT)	£10.95 + VAT
	Orders over £250 (ex-VAT)	FREE

Exports To Non-EU Countries

Exports to non-EU countries may be subject to import duty, VAT and customs clearance costs. These are not included in our shipping costs and are your responsibility to pay in the destination country.

There is no minimum order value on exports to non-EU countries.

Drop Shipping

We can ship items directly to your customer. The parcel will not include any paperwork from us. You can select drop ship from delivery drop down on the basket page to see the delivery options available. Enter your customer's name and address in the delivery address field during checkout.

If a drop ship order is returned to us for any reason we will refund only the product cost to you and less any costs incurred by us in the return of the parcel.

Collect From Warehouse

You can collect your order from our warehouse in Leeds, West Yorkshire.
When you receive a shipping confirmation email from us that means it is ready to collect. If an order is placed before 10am Monday to Friday (not including Bank Holidays) it should be ready for collection later that day. Orders placed after 10am will be ready to collect on the next working day.
Our collection counter is located in the till area of Paul White Ltd Leeds Branch and is open Monday to Friday 8.30am to 4.30pm.
Collection Address - 69 Upper Accommodation Road, Leeds, LS9 8LS