Trade Delivery Information

Christmas & New Year Deliveries

Last order date for pre-Christmas Delivery with DPD Next Working Day Courier is before 2 pm on Friday 21st December for delivery on Monday 24th December

Christmas & New Year Deliveries with DPD Next Working Day Courier:

Orders placed up to 9 am on Mon 24th Dec - Delivered Thu 27th Dec
Orders placed up to 2 pm Thu 27th Dec - Delivered Fri 28th Dec
Orders placed up to 2 pm Fri 28th Dec - Delivered Mon 31st Dec
Orders placed up to 2 pm Mon 31st Dec - Delivered Wed 2nd Jan
Orders placed up to 2 pm Wed 2nd Jan - Delivered Thu 3rd Jan

We can't guarantee the delivery dates of any orders sent by Royal Mail.

Our customer service team will be available:

Mon 24th Dec 8.30am - 12noon
Tue 25th Dec - Closed
Wed 26th Dec - Closed
Thu 27th Dec - 8.30am - 4.30pm
Fri 28th Dec - 8.30am - 4.30pm

Mon 31st Dec - 8.30 - 4.00pm
Tue 1st Jan - Closed
Wed 2nd Jan - 8.30am - 4.30pm

You can also send us a message on the live chat or via Facebook and we'll endeavour to get back to you as soon as we can.

Mainland UK Delivery

All orders must be placed before 2 pm Monday to Friday for next working day delivery otherwise please allow an extra working day to receive your order. 

Orders under £25 (ex VAT)

Next Working Day delivery - £6.25 + VAT

Next Working Day AM (pre - 12noon) - £9.75 + VAT
(not available to Scotland)

Saturday DPD Delivery - £18.95 + VAT

Royal Mail 1st Class (1-2 Days) - £3.25 + VAT  

Royal Mail 2nd Class (3-5 Days) - £2.80 + VAT

Orders over £25 and under £90 (ex VAT) 

Next working day delivery (with DPD) - £3.75 + VAT

Next Working Day AM (pre-12noon) - £7.25 + VAT

Saturday DPD Delivery - £16.00 + VAT

Royal Mail 1st Class (1-2 Days) - £6.75 + VAT  

Royal Mail 2nd Class (3-5 Days) - £5.25 + VAT

 

Orders over £90 (ex-VAT) 

FREE next working day delivery

Next Working Day AM (pre-12noon) - £3.50 + VAT

Saturday DPD Delivery -£10.00 + VAT

   **Saturday DPD Delivery only £3.50 + VAT on orders over £150**

We have separate shipping options for Scottish Highlands and Islands - please select 'Scottish Highlands and Islands' in the basket page.

While Royal Mail remains as a shipping option on orders over £90 all orders over £90 will be sent by courier for insurance purposes.

The order value is calculated as the total value of products in your basket, excluding VAT and delivery charges.

Orders placed after 2 pm on Friday will be despatched on the following Monday (excluding Bank Holidays).

Working days are Monday to Friday and do not include Bank Holidays or weekends.  Orders are not despatched on Bank Holidays and will be processed and despatched on the next available working day.  DPD next working day delivery can be anytime between 8 am and 7 pm.

Delivery To Northern Ireland

DHL Express Delivery (1-2 days) - £9.99  (up to £90+VAT orders)

                                                   £5.99 (over £90+VAT orders)

                                                    Free (over £250+VAT orders) 

Royal Mail 1st Class Post  -           £3.25 (Orders up to £25)

                                                   £6.75 (Orders between £25 and £90)

Royal Mail 2nd Class Post -           £2.80 (Orders up to £25)

                                                  £5.25 (Orders between £25 and £90)                                                                     

Whilst Royal Mail will still be available to select; all orders over £90 will be sent via DHL courier for insurance purposes.

 

Delivery To Isle Of Wight

Courier Express Delivery (1-2 days) - £11.95  (orders up to £50)

                                                       £8.95 (orders £50-£90)

                                                         £5.95 (orders £90-£250)

                                                        FREE on orders over £250

                                                           

Drop Shipping

We can ship items directly to your customer.  The parcel will not include any paperwork from us.  You can select drop ship whilst in the basket page to see the delivery options available.  Enter your customer's name and address in the delivery address field during checkout.

All Drop Shipping courier options have insurance against a courier deeming the parcel to be lost.  If this occurs you will receive a credit note to the value of the products (including VAT) - this is what we are insured for and what we can claim back from the couriers.  We cannot reimburse the shipping costs paid.

If a drop ship order is returned to us for any reason we will refund only the product cost to you and less any costs incurred by us in the return of the order.

Collect In Store

Any order placed before 2 pm Monday to Friday can be collected the same day from our warehouse in Leeds.  There is no minimum order value for this service.
The earliest collection time is 11 am and the latest collection time is 4.30pm.  Please allow at least 3 hours from placing your order to collection. You can give us a call or get on the live chat to check if your order is ready for collection.

Collection Address - 69 Upper Accommodation Road, Leeds, LS9 8LS
Please go to the Paul White Ltd customer entrance to collect.

Overseas Delivery (inc Ireland)

Please select your country from the drop down in the basket page.  If your country is not listed in the basket page please get in touch via email or the live chat and we will arrange a shipping quote.

If you would like to arrange your own courier to collect the goods from us please send us an email confirming the collection date once you have completed and paid for your order.